Quality Policy of HRL

• High standards: 

We are committed to maintain the highest standards of quality in all our processes, products and services.

• Improvement: 

We continuously strive for improvement in our quality management system to meet and exceed customer expectations and foster a culture of continuous learning, innovation and knowledge sharing to drive continuous improvement and stay at the forefront of quality practices.

• Meeting customer requirements: 

Our primary focus is to understand and fulfill the requirements and expectations of our customers.

• Accountability: 

We take full responsibility for the quality of our work and ensure that it complies with applicable regulations and standards.

• Risk-based approach: 

We adopt a proactive approach to identify, assess and mitigate risks that could impact the quality of our products and services.

• Understanding and meeting legal and regulatory obligations: 

We are dedicated to complying with all relevant laws, regulations and standards related to quality management.

• Building relationships:

We value our relationships with our customers, suppliers and stakeholders and work collaboratively to enhance the quality of our offerings.

• Benchmarking: 

We strive to benchmark our processes, products and services against industry best practices to drive continuous improvement and excellence in quality management.

• Employee empowerment: 

We empower our employees by providing them with the necessary training, resources and authority to contribute to the achievement of our quality objectives.

• Resource allocation: 

We ensure the availability of adequate resources, both human and material, to maintain and improve our quality management system.

• Sustainable practices: 

We are committed to integrating environmental sustainability into our quality management system and reducing our impact on the environment.